Solid Colors in this group as well: white, black, neon green, hot pink, red, navy blue.
Set Up fees cover the cost of creating a screen for your artwork. This screen is stretched taut on a frame and placed on the imprinting surface of each piece of glassware. Paint is applied to the screen and wiped across it. This process creates an image onto the surface of the glass. This process is repeated over and over again for each piece of glassware ordered. The Set Up Fee covers the cost of materials and labor for the screen and frame.
Four-color logos must be submitted to us in digital format. We transform those images into computer code for use with our four-color imprint machines.
Conditions within the transport system are variable; some packages may be subject to more rigorous handling on their way to the customer. In the event any of the glassware arrives in damaged condition, compensation for the breakage is determined by the company selected for shipping. Shades of Fun! is not party to damage caused by the shipping company.
UPS has developed a "guaranteed packing" system for our glassware as an upgrade to our Standard Shipping method. When a customer chooses to upgrade to "Guaranteed Safe" packing, superior quality boxes and inner packing are used to provide the most secure transport possible. Customers will have the chance to upgrade to the UPS Guaranteed Safe Packaging. This option will be presented to you at the time you review the art layout of your product. This upgrade add $6.50 to each carton in your order. The number of cartons vary from product to product and is based on the quantity you've ordered. If your packages have been upgraded to "guaranteed packing" and arrive in broken condition, UPS will provide quick compensation.
Shipping outside the USA: We do ship outside the USA. Customers choose either UPS or the International Priority Mail Service provided by each country's local postal services. In either case, our shipping charges do not include border tax, export fees, VAT or any associated border collection fee. Our packages include a Shipping Invoice as part of its labeling, the amounts charged are based on that Invoice. We do not control these fees in any way.
Shipping times outside the USA: UPS is the fastest way to ship products and can also be the most expensive. The International Priority Mail Service is less expensive and is often slower delivery. Delivery to London can be anywhere from five to 10 days after we ship the package using the International Priority Mail Service.
In the case of imprint error, please alert our Customer Service department of your concerns within 14 days of their arrival. Please contact us by email with images of the error described.
In the case of product breakage, please contact the shipping company chosen to deliver the package.
Glassware ordered without an imprint will be assigned an RMA (Returned Merchandise Authorization). Products must be returned in re-sellable condition. Returned products will be refunded subject to an 8% restocking fee. Shipping costs are not refundable.
Please also see our shipping section for refund coverage for products which may arrive broken or cracked.
We use the silkscreen process for imprinting. We offer a tremendous selection of vibrant ink colors at no extra charge. PMS matching is avaiable if needed.